Our Angles
Straight from the minds of our talented consultants.
When the Machine Says No
Recent research from UC Berkeley highlights the phenomenon of Peer Preservation within AI models. Does this already have real-world implications for IT Administrators?
Mergers and acquisitions in IT operations management: a strategic approach
What are the key considerations for building a efficient and effective IT operation whilst M&A activity is progressing?
Good foundations - the CMDB challenge
A good configuration management database is a foundational building block for high-quality service management. With many organisations struggling to implement them successfully we ask if there is a different way to crack the CMDB challenge.
Over-learning lessons
Staying agile is key to remaining competitive. Although, learning lessons from previous mistakes and triumphs can improve performance, it can sometimes lead to calcification of process, thus hampering agility. An operating model tune-up offers an alternative approach.
Office 2.0 - post Covid hybrid working
The rapid roll out of effective Covid vaccines is opening up the possibility of a return to offices later this year. The technology that has proven vital in supporting remote working must now evolve to cater for a variety of hybrid working patterns.