Our Angles
Straight from the minds of our talented consultants.
The shadow IT problem isn’t the IT, it’s the shadow
Most IT departments treat shadow IT as a compliance and security issue to be tackled with stronger controls. The numbers say it is something else. Shadow IT is the symptom of an operating model the business has stopped trusting to deliver at its speed.
Variable Recurring Payments (VRPs)– the one to watch in 2025.
VRPs offer incremental improvements for businesses and consumers across the payment journey find out how we think VRPs will be applied in 2025.
A case for independent technical delivery management
In an era where digital transformation can make or break businesses, ensuring proper governance and delivery management isn't just good practice – it's essential for survival.
One year on
As Refractis celebrates its first birthday, we look back over the last 12 months and pick out some of the key trends that have the potential to challenge the way that IT is delivered.
Over-learning lessons
Staying agile is key to remaining competitive. Although, learning lessons from previous mistakes and triumphs can improve performance, it can sometimes lead to calcification of process, thus hampering agility. An operating model tune-up offers an alternative approach.